PD ISO/IEC TR 20000-5-2013 标准详情
- 标准号:PD ISO/IEC TR 20000-5-2013
- 中文标题:信息技术, ISO / IEC 20000-1服务managementExemplar实施计划
- 英文标题:Information technology. Service managementExemplar implementation plan for ISO/IEC 20000-1
- 标准类别:欧洲PD
- 发布日期:30 November 2013
Gives guidance for an approach to implement an SMS that can fulfil the requirements specified in ISO/IEC 20000-1-2011 and describes a generic, three- phased plan to manage implementation activities, taking into consideration the design, transition, d
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