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ISO 16355-3-2019

ISO 16355-3-2019

ISO 16355-3-2019 标准详情

  • 标准号:ISO 16355-3-2019
  • 中文标题:
  • 英文标题:Applications of statistical and related methods to new technology and product development process -- Part 3: Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
  • 标准类别:国际标准化组织ISO
  • 发布日期:

内容简介

This document describes quantitative approaches for acquisition of the voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable tools and methods. It is not a management system

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