ISO/IEC TR 20000-12-2016
ISO/IEC TR 20000-12-2016 标准详情
- 标准号：ISO/IEC TR 20000-12-2016
- 中文标题：
- 英文标题：Information technology -- Service management -- Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
- 标准类别：国际标准化组织ISO
- 发布日期：
内容简介
ISO/IEC CD 20000-10 Information technology -- Service management -- Part 10: Concepts and terminology0?1:2011 and CMMI-SVC V1.3 (through Maturity Level 3). Service providers can refer to this guidance as a cross-reference between the two documents to
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